Our face-to-face services are the core of what we do here at The Well. Each of the services listed below is provided by a trained professional and is offered either in person or online. Click the headings to read more about each.

Clinical Counselling

Clinical counselling is designed to restore the emotional, relational and mental well-being of individuals, couples or families who are struggling with issues in their lives. If you are currently facing personal, relational, familial or other stresses and would like focused and dedicated intervention, a member of our clinical team would be happy to meet with you.

Our Clinical Team is trained to support you around a variety of issues including transition stress, family conflict, marital difficulties, depression, self-harm, addictions and recovery from mental illness.

Our Clinical Team maintains the professional standards and certifications of their passport countries. We hope to help you and your family continue in the work you are called to.

Debriefing

Living and working cross-culturally presents unique stressors and situations not experienced by people living in their own culture. Debriefing is a way to reflect on and integrate these situations more intentionally than you would with a friend or co-worker. It helps you to fully explore an experience so it can become a positive element in adjusting to a new culture or life situation.

We believe there are key times in cross-cultural living when it can be helpful to stop, evaluate and reflect on our life stories.

1) In your first term of cross cultural service, especially in the first year

2) After any significant life-change event

3) Prior to leaving for home assignment

4) Any time you feel it would be beneficial

Our multicultural team at The Well understands the challenges of a new cultural environment. We provide a Debriefing service that will support your mental, emotional and relational well-being. If you have a desire to respond to your challenges and stressors, to incorporate them into your life in a healthy and positive way, one of our Well Providers would be glad to meet with you.

Debriefing is not counselling, it is a way to process specific events or periods of time by exploring the impact and interpretation of that experience. Debriefing can also be helpful in developing a preventative or restorative plan for holistic well-being. Regular debriefs are often a part of an individual’s soul care plan.

Optionally, you can take the CernySmith Assessment (CSA) online to provide extra information and a springboard for your debriefing sessions.

Soul Care

Our experienced and trained Soul Care team engages with global workers who find themselves facing spiritual and life challenges. We come alongside individuals who seek to understand their questions, overcome their obstacles and strengthen their relationship with God.

Spiritual Direction

Christian Spiritual Direction seeks to nurture our relationship with God by helping to understand and acknowledge His presence in our daily lives. It is an opportunity to have a spiritual conversation about your experience, understanding and relationship with Christ. It aims to assist you in discerning His presence and leading in your life.

A spiritual direction conversation can be about any aspect of life, even those that aren’t normally considered ‘spiritual’. It is a space to share challenges and losses, while also celebrating joys and accomplishments, all with the hope of restoring, exploring and deepening our experience of God. This can be a single conversation or an on-going monthly conversation.

Inner Healing Prayer

Inner Healing Prayer seeks to renew, restore and reconnect us in our relationship with God, ourselves and others. The challenges of cross-cultural ministry often bring to the surface emotional pain of unresolved wounds that cause us to lose connection in our relationship with God and others. This emotional pain is not a problem we seek to resolve but rather the pathway God uses to lead us to His truth and comfort.

Inner Healing prayer is a facilitated prayer experience of connecting personally and interactively with the Lord in order to bring truth into painful memories that hold lies about ourselves and/or God affecting daily life.

Life Coaching

Life Coaching is an ongoing intentional conversation that empowers people to live out God’s call on their lives as individuals and as groups. These appointments can focus on transitions, career decisions, relational/team dynamics, personal growth, parenting and marriage work or any area in life where a client might feel ‘stuck’ or desire to move from Point A to Point B.

Wellness Checkup and CSA Stress Assessment

It is recommended that we go to our doctor every year for a physical check-up. This check-up assesses our body's overall physical health and catches potential illnesses. The Wellness Check-Up provides a similar service, designed to assess the emotional, mental and spiritual health of cross-cultural workers.

In cross-cultural living we often encounter unique challenges that affect our personal well-being, ministries and relationships The Wellness Check-Up is a preventative measure, a pause in life to reflect on and evaluate our general well-being and make appropriate adjustments. If a Wellness Check-Up for you and/or your family interests you, you can select it on our intake form here.

The CernySmith Assessment for stress is a popular, well-researched instrument to help you unpack the areas of life in which you are doing well and those in which you might be vulnerable to burn out. It provides a useful (but not mandatory) companion to a Wellness Checkup or debriefing.

The Wellness Check-Up and CSA are services provided by both our Clinical and Soul Care teams.